A bit about us.
We pride ourselves on the ability to provide the very best Cleaners in the industry. Accordingly, our Cleaners are carefully vetted to ensure the highest standards. As testament to our stringent checks and high standards, we currently provide services to Local Borough Councils, Supermarkets and other Financial Institutions.
Some of the checks we undertake prior to hiring any new Cleaners include:
- Immigration Status (rights under the Employment & Immigration Act.)
- Work Experience (minimum of two years)
- Languages (level of fluency in English)
- Reference Checks
- Fixed Addresses
- Police Checks (if required/requested)
To maintain the best service, we constantly monitor our cleaners’ performance. Feedback from our clients and our cleaners helps a great deal but we also carry out spot checks as part of our 'Quality Assurance' to ensure that our clients, but also our cleaners, are happy.
If a cleaner does not meet the high standard set by us (upon consultation with both parties) we will either discuss our concerns to allow the cleaner to enhance their performance or alternatively replace the cleaner without delay.
As a precaution, and in the unlikely event of property damage or sustained injury, Northern Clean is insured for Public and Employment Liability (£10million indemnity).
For further peace of mind, all our cleaners are required to sign security forms with regard to client's Keys.
How do we recruit the best cleaners? It’s not easy…we interview hundreds of potential applicants, with only a very small percentage ultimately achieving registration with us.
All our cleaners are experienced, reliable, trustworthy, presentable, hardworking, honest and happy…because if our cleaners are not happy, it will show in their work.
